Thank you for considering purchasing a watch from our ecommerce store. We want to ensure that you are completely satisfied with your purchase and offer the following return policy for your convenience:
- Returns are accepted within 30 days of the original purchase date.
- The watch must be in its original, unused condition with all original packaging and materials included.
- To initiate a return, please contact our customer service team via email or phone to request a return merchandise authorization (RMA) number.
- Once the RMA has been issued, please ship the watch back to us using a trackable shipping method.
- Upon receipt of the returned watch, we will inspect it to ensure it meets the above conditions. If the watch is in acceptable condition, we will issue a full refund to your original payment method.
- If the watch is not in acceptable condition, we reserve the right to refuse the return or issue a partial refund at our discretion.
We hope this return policy provides you with the confidence to make your purchase with us. If you have any questions or concerns, please don’t hesitate to reach out to our customer service team.